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At BC Ferries, our people are at the heart of everything we do. Every sailing, every connection, every safe arrival depends on dedicated teams working together with care, professionalism, and respect.

We’re looking for a Coordinator, People Experience to join our People Experience team — a role where you’ll help create a workplace grounded in connection, safety, and trust. If you’re someone who thrives on helping others, takes pride in accuracy and confidentiality, and believes that great employee experiences lead to great customer experiences, we’d love to meet you.

As a Coordinator, you’ll play a key role in ensuring our people feel supported, informed, and valued throughout their employment journey — from recruitment to onboarding and beyond.

This is more than an administrative role. It’s about building relationships, supporting safe and respectful workplaces, and ensuring our processes reflect the care we have for our people.

The role

Reporting to the Manager, People Experience, you contribute value through key areas of oversight such as:

• Maintaining superior customer service and fostering positive relationships in communications with employees, resolving problems and issues as they arise;
• Providing confidential administrative services, including preparing letters, correspondence, and reports, and coordinating HR documentation and approvals;
• Assisting with internal recruitment for bargaining unit roles, including interviewing, screening, and selecting applicants;
• Maintaining employee personnel files and electronic records, including HRIS data entry, ensuring data integrity and compliance with organizational standards;
• Supporting People Experience programs, including employment lifecycle activities, HR transactions, and coordinating and facilitating New Hire Orientations at the Atrium;
• Responding to routine employee and leader inquiries related to policies, procedures, systems, and programs, escalating complex matters as required;
• Assisting with attendance tracking and reporting activities using established tools and processes;
• Supporting compliance with employment legislation, collective agreements, and organizational policies by following defined procedures and controls;
• Assisting with audits, data validation, and quality checks to ensure the accuracy of people data and records;
• Maintaining confidential information, both electronically and manually;

What you bring to the team

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience
• 1-3 years experience in an HR, People Experience or administrative support role
• Basic understanding of HR policies, employee lifecycle processes, and people data administration
• Experience working with HRIS or workforce management systems is an asset
• Exposure to unionized or operational environments is an asset

Competencies:

• Strong interpersonal and customer focused skills
• Strong communication skills, both verbal and written
• Ability to multi-task, set priorities, and work well under pressure meeting established deadlines
• Flexibility, with the ability to work well in a fast paced ever changing environment
• Sound judgement, analytical, and problem-solving skills
• High level initiative and motivation
• Proficient in Windows based software programs
• Experience in the use of Oracle HR databased programs
• Accuracy and attention to detail
• Thorough understanding of company policies, regulatory requirements and collective agreement.

At BC Ferries, our people keep coastal communities connected. Behind every sailing is a workforce strategy powered by data. We’re looking for an Analyst, People Data who is passionate about turning workforce insights into strategic action.

As a vital part of the People & Safety team, you support the organization by analyzing and interpreting workforce data to drive strategic decision-making.  You are a data-driven professional with an analytical mind who can translate complex data into actionable insights. As a People Data Analyst, you are responsible for gathering, organizing, and analyzing employee data to provide insights on emerging trends across our organization, including talent acquisition, workforce planning and scheduling, employee engagement, demographics, performance, and retention.

If you thrive at the intersection of analytics, storytelling, and business partnership — and enjoy transforming complex workforce data into clear, actionable insights — this is your opportunity to make a measurable impact.

The Role

Reporting to the Manager, People Analytics, you add value and are energized by key areas of oversight such as:

• Collaborating with People & Safety business partners to understand key business priorities and curate actionable people metrics and insights;
• Designing, developing, and maintaining self-service dashboards and scalable analytics solutions for Business Leaders and People & Safety;
• Building relational data models and dashboard reports in select platform (Oracle, Power BI, etc.);
• Supporting the overall accuracy, integrity, and governance of our People Systems & Data;
• Preparing and presenting data-driven recommendations to support decision-making processes to senior business leaders;
• Continuously seeking opportunities to improve data collection processes, analysis methods, and reporting tools;
• Implementing best practices in data management and analysis to enhance the overall effectiveness of People operations;
• Compiling, analyzing, and submitting People data to comply with internal and external reporting or other legislative People requirements;

What you bring to the team

• Bachelor’s degree in Human Resources, Business Administration, Data Analytics, Computer Science, or related field or an equivalent combination of related education and experience
• 3-5 years’ experience in a data focused role, preferably in an HR or Scheduling function
• 3-5 years’ experience interpreting collective agreements.

At BC Ferries, our people keep coastal communities connected. Behind every sailing is a workforce strategy powered by data. We’re looking for an Analyst, People Data who is passionate about turning workforce insights into strategic action.

As a vital part of the People & Safety team, you support the organization by analyzing and interpreting workforce data to drive strategic decision-making.  You are a data-driven professional with an analytical mind who can translate complex data into actionable insights. As a People Data Analyst, you are responsible for gathering, organizing, and analyzing employee data to provide insights on emerging trends across our organization, including talent acquisition, workforce planning and scheduling, employee engagement, demographics, performance, and retention.

If you thrive at the intersection of analytics, storytelling, and business partnership — and enjoy transforming complex workforce data into clear, actionable insights — this is your opportunity to make a measurable impact.

The Role

Reporting to the Manager, People Analytics, you add value and are energized by key areas of oversight such as:

• Collaborating with People & Safety business partners to understand key business priorities and curate actionable people metrics and insights;
• Designing, developing, and maintaining self-service dashboards and scalable analytics solutions for Business Leaders and People & Safety;
• Building relational data models and dashboard reports in select platform (Oracle, Power BI, etc.);
• Supporting the overall accuracy, integrity, and governance of our People Systems & Data;
• Preparing and presenting data-driven recommendations to support decision-making processes to senior business leaders;
• Continuously seeking opportunities to improve data collection processes, analysis methods, and reporting tools;
• Implementing best practices in data management and analysis to enhance the overall effectiveness of People operations;
• Compiling, analyzing, and submitting People data to comply with internal and external reporting or other legislative People requirements;

What you bring to the team

• Bachelor’s degree in Human Resources, Business Administration, Data Analytics, Computer Science, or related field or an equivalent combination of related education and experience
• 3-5 years’ experience in a data focused role, preferably in an HR or Scheduling function
• 3-5 years’ experience interpreting collective agreements.

We are seeking a Human Resource professional who is committed to continuous improvement to join our People Experience team! Working with our team in Horseshoe Bay, you have excellent interpersonal and communications skills, are results driven, customer service oriented and a strong team player.

The role

Reporting to the Manager, People Experience this position is responsible for the following:

• Attendance Management
• Providing mentoring and support to People Experience Coordinators
• Welcoming employees into the organization through New Hire Orientation
• Contract interpretation
• Liase with Union Stewards regarding initial grievance matters
• Conducting supervisory level Bargaining Unit suitability interviews
• Guiding employees through the wellness support programs
• Investigating performance and attendance related concerns
• Participating in the Site Safety Committee
• Conducting entry-level fact-finding investigations and meetings
• Providing coaching and advice to operational leadership
• Conduct training on various People Experience Initiatives and policies
• Awarding posted job vacancies per the Collective Agreement

What you bring to the team

You have a post-secondary diploma or degree in Human Resources or a related field along with at least 3 years’ experience as a Human Resource Generalist. In addition, you are proficient in the use of Microsoft Office programs and have experience with Human Resource Information Systems.

Experience working in a unionized environment and with labour relations matters is considered an asset.

Join us!

If this sounds like your next great career move, please submit your cover letter and resume by February 26, 2026.

Additional information

The target salary range: $83,500-$104,300 per annum.  The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity. Starting salary may exceed the target range on exceptional basis.

Working as part of a dynamic, results-driven team, you analyze, plan, and schedule work assignments for all shipboard and shore-based staff. You ensure crewing services meets the operational requirements and company objectives through the provision of accurate, cost effective and timely staff planning/scheduling services in accordance with operational policy, collective agreement and regulatory rules and requirements for the vessel and shore positions.

The Role

• Implementing schedules and staff assignments prepared by crewing officers/advisor, cross checking as required
• Generating and controlling time sheets and crew list accurately and on timely manner
• Maintaining superior customer service skills and positive relationships in communication with employees and in resolving problems and issues
• Handling short term absence and replacement requests to ensure that crewing profiles and terminal staff allocations are met in an efficient and cost effective manner
• Undertaking long term planning functions in support of leave programs
• Monitoring and forecasting needs and preparing accurate schedules for implementation on a monthly basis
• Ability to function effectively in high-pressure situations while undertaking short-term crewing activity which includes placement of employees in positions in order to meet operational needs

What you bring to the team

Education and experience

• Successful completion of high school diploma supplemented by some post-secondary education
• 1-3 years of experience in a complex unionized environment
• Experience with staff scheduling systems would be an asset

Knowledge and competencies

• Excellent interpersonal and communication skills which allow you to maintain effective working relationships
• Must be self-motivated, detail-oriented, and results-driven
• Ability to work in a fast paced ever-changing environment
• Ability to multitask and mange several problems at one time, recognizing and solving potential issues with the desire to succeed and make practical suggestions to constantly improve processes

Job Details

• Hours of operation 04:15-20:15 365 days a year. You may work a variety of early morning shifts and afternoon shifts.
• Due to the early shift start times, transit is not an option; access to a vehicle would be required.